Effective Date: February 8, 2026
Last Updated: February 8, 2026
This Privacy Policy explains how mychar.gg ("mychar", "we", "us", or "our") collects, uses, discloses, and protects your personal information when you use the mychar.gg website, platform, and services (collectively, the "Service").
By using the Service, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree, please do not use the Service.
Account Information When you create an account, we collect:
Profile Information When you set up your character profile, you may provide:
Payment Information If you subscribe to a paid tier, our payment processor Stripe collects:
We do not store your full payment card information on our servers. Payment data is handled directly by Stripe in accordance with Stripe's Privacy Policy.
Communications When you contact us via email, we collect:
Usage Data When you use the Service, we automatically collect:
Cookies and Similar Technologies We use cookies and similar technologies to:
See Section 6 for more details about our cookie practices.
OAuth Authentication When you sign in using a third-party provider (such as Discord or Google), we receive certain information from that provider, which may include:
The information we receive depends on your settings with the third-party provider and their privacy policies.
We use the information we collect to:
Your character profile (including username, display name, bio, avatar, gaming links, and any content you add to your profile) is publicly visible by design. Anyone with your profile URL can view this information.
We share information with third-party service providers who help us operate the Service:
| Provider | Purpose | Data Shared |
|---|---|---|
| Supabase | Authentication, database hosting | Account data, profile data |
| Stripe | Payment processing | Payment and billing information |
| Resend | Transactional email delivery | Email address, email content |
| Hosting provider | Server infrastructure | All data processed by the Service |
These providers are contractually obligated to use your data only to provide services to us and in accordance with applicable data protection laws.
We may disclose your information if required to do so by law, or if we believe in good faith that such action is necessary to:
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on the Service before your information is transferred and becomes subject to a different privacy policy.
We may share your information for other purposes with your explicit consent.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
We retain your personal information for as long as your account is active or as needed to provide the Service. Specifically:
When you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law or for legitimate business purposes (such as fraud prevention).
Depending on your location, you may have certain rights regarding your personal information:
Under the General Data Protection Regulation (GDPR), you additionally have the right to:
Under the California Consumer Privacy Act (CCPA), you have the right to:
To exercise any of these rights, contact us at support@mychar.gg. We will respond to your request within 30 days.
Cookies are small text files stored on your device when you visit a website. They help the website remember your preferences and improve your experience.
| Type | Purpose | Duration |
|---|---|---|
| Essential | Authentication, session management, security | Session / persistent |
| Functional | Theme preference (dark/light mode), language | Persistent (1 year) |
| Analytics | Understanding usage patterns, improving the Service | Persistent (up to 2 years) |
You can control cookies through your browser settings. Note that disabling essential cookies may prevent you from using certain features of the Service.
We implement appropriate technical and organizational measures to protect your personal information, including:
However, no method of transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.
Your information may be processed and stored in countries outside your country of residence, including countries that may not provide the same level of data protection as your home country. When we transfer data internationally, we implement appropriate safeguards in accordance with applicable data protection laws.
The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@mychar.gg, and we will delete that information promptly.
Your profile may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you interact with.
We may update this Privacy Policy from time to time. When we make material changes, we will:
Your continued use of the Service after changes take effect constitutes acceptance of the revised Privacy Policy.
If you have any questions about this Privacy Policy or our data practices, please contact us at:
For EEA residents: If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection supervisory authority.