Custom Domain

Connect your own domain to your character page.

With Elite you can point a domain you own at your character page. Visitors see your domain, like yourname.gg, instead of mychar.gg/username. Your mychar.gg link keeps working.

Both root domains (example.com) and subdomains (links.example.com) are supported. SSL is set up automatically, so your page is always served over https.

Connecting Your Domain

  1. Go to Dashboard > Settings > Domain
  2. Enter your domain, without https:// or paths
  3. For root domains, optionally enable the www redirect so www.yourdomain.com works too
  4. Click Connect domain
  5. Follow the DNS instructions shown in the dashboard

Your email is safe: connecting only adds a single DNS record. Mail settings (MX records) stay unchanged.

Verifying Ownership

If your domain was used on certain hosting platforms before, you are asked to prove you own it first. The dashboard shows a TXT record to add at your registrar. Add it, wait a few minutes, then click I've added the record. This is only needed once.

DNS Records

The exact values are shown in your dashboard, with copy buttons. Always use the values from the dashboard, they can differ per domain.

Your domainRecord typeName
Root domain (example.com)A@
Subdomain (links.example.com)CNAMEthe subdomain part, e.g. links

How to add a DNS record at popular registrars:

  • Namecheap: Domain List > Manage > Advanced DNS > Add New Record
  • GoDaddy: My Products > DNS > Add
  • Cloudflare: Select your site > DNS > Add record. Set the record to DNS only (gray cloud, not orange)

How Long Does It Take?

DNS changes usually apply within minutes, but can take up to 48 hours depending on your registrar. The dashboard checks automatically and shows a green Live status once your domain works. SSL is issued automatically right after.

Common Issues

ProblemFix
Added a CNAME on a root domainRoot domains need an A record. A CNAME on the root breaks email and other records.
Typed the full domain in the Name fieldEnter only the subdomain part (e.g. links), not links.example.com.
Cloudflare proxy enabledSet the record to DNS only (gray cloud). The proxy blocks SSL setup.
CAA records on the domainIf your domain has CAA records, add one allowing letsencrypt.org, or SSL cannot be issued.
Status stays on Waiting for DNSCheck propagation with whatsmydns.net. If records look right, give it a few more hours.

Removing Your Domain

Click Disconnect in Dashboard > Settings > Domain. Your page immediately stops being served on the domain, and mychar.gg/username keeps working. You can reconnect the same or another domain at any time.

What Happens If My Plan Changes?

Custom domains are an Elite feature. If your plan no longer includes it, your domain keeps working for 7 more days and is then disconnected automatically. Upgrading back to Elite lets you reconnect it.

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